This Cookie Policy explains how Planno FZ-LLC, doing business as Planno (“Planno,” “we,” “us,” or “our”), uses cookies and similar technologies on our website at http://www.planno.io (the “Site”). It describes what these technologies are, which ones we use and why, which are set by third parties, and how you can control them. This Cookie Policy forms part of our Privacy Policy and should be read alongside it.
WHAT COOKIES ARE
A cookie is a small text file that a website places on your device when you visit it. Cookies allow a site to recognise your device, remember information about your visit, and function correctly. Some cookies are set by the site you are visiting (first-party cookies); others are set by third-party services whose functionality appears on the site (third-party cookies). Cookies may last only for the duration of your browsing session (session cookies) or remain on your device for a set period (persistent cookies). We also use similar technologies, such as pixels and local storage, and we refer to all of these as “cookies” in this Policy.
THE CATEGORIES OF COOKIES WE USE
We use three categories of cookies on the Site: strictly necessary, analytics, and functional. We do not use advertising or cross-site tracking cookies, and we do not sell data collected through cookies.
Strictly necessary cookies are required for the Site to operate. They support core functions such as session management, security, and load balancing. Because the Site cannot function properly without them, these cookies do not require consent and cannot be switched off through our consent controls.
Analytics cookies help us understand how visitors use the Site — which pages are viewed, how visitors move through the Site, and where issues arise — so that we can measure and improve performance. We use these cookies only where you have given consent, and the insights they provide are used in aggregate.
Functional cookies enable enhanced features provided through third-party services embedded on the Site, such as demo scheduling. They are set when you interact with the relevant feature and are used only to make that feature work.
THE SPECIFIC COOKIES AND TECHNOLOGIES IN USE
The cookies and similar technologies we use fall into the following groups. Exact cookie names and durations set by third parties may change as those providers update their services; the descriptions below reflect their current purpose.
- Strictly necessary (first-party): session and security cookies that maintain your session, support page delivery and routing, and protect the Site. These are essential and are always active.
- Analytics (Google Analytics 4): cookies set by Google Analytics 4 to measure Site usage, distinguish visitors and sessions, and report on how the Site performs. These are set only with your consent.
- Analytics (Vercel): privacy-focused usage and performance measurement provided by our hosting provider, Vercel, used to understand Site traffic and performance.
- Functional (Calendly): cookies and similar technologies set by Calendly when you open or interact with the embedded demo-scheduling feature, used to make scheduling work correctly.
Where a third party sets cookies through the Site, that third party’s own privacy and cookie practices also apply. You can review them on the providers’ own websites.
HOW WE USE THE INFORMATION COLLECTED THROUGH COOKIES
We use information collected through cookies to keep the Site secure and operating correctly, to remember choices that make features work, to measure and improve how the Site performs, and to understand which content is useful to our visitors. Information collected through analytics and functional cookies is handled in line with our Privacy Policy. We do not use cookies to build advertising profiles or to track you across unrelated websites.
HOW YOU CAN CONTROL COOKIES
When you first visit the Site, we present a consent banner that lets you accept or decline non-essential (analytics and functional) cookies. Strictly necessary cookies are always active because the Site cannot work without them. You can change your choice at any time through the cookie controls on the Site.
You can also control cookies through your browser. Most browsers let you view the cookies stored on your device, delete them individually or entirely, and block cookies from being set. The method differs by browser, and your browser’s help pages explain how to do this. Blocking or deleting strictly necessary cookies may cause parts of the Site to stop working.
For Google Analytics specifically, you can opt out of measurement across websites by installing the Google Analytics Opt-out Browser Add-on, available from Google. For cookies set by Calendly, you can also manage your preferences through the controls and information that Calendly provides.
If you choose to decline analytics and functional cookies, you can still browse the Site; some embedded features, such as in-page demo scheduling, may not function until the relevant cookies are allowed.
HOW THIS POLICY RELATES TO OUR PRIVACY POLICY
This Cookie Policy explains the technologies we use to collect certain information on the Site. How we handle the personal data collected through those technologies — including the purposes for which we use it, who we share it with, how long we keep it, international transfers, and your rights — is set out in our Privacy Policy. Where this Cookie Policy and the Privacy Policy address related matters, they are intended to be read together.
CHANGES TO THIS POLICY
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or in applicable law. When we do, we will revise the “Last updated” date above and post the revised Policy on the Site. We encourage you to review this Policy periodically so that you are aware of how we use cookies.
GOVERNING LAW
This Cookie Policy is governed by the laws of the United Arab Emirates and is subject to the governing-law and dispute-resolution provisions of our Legal Terms.
CONTACT US
In order to ask a question about this Cookie Policy or about how we use cookies, please contact us at:
Planno FZ-LLC
in5 Innovation Centre
Dubai Internet City
Dubai, United Arab Emirates
helpdesk(at)planno.io